Welcome to NETiDENT

NETiDENT Software Network
Performance Management

All-in-one Monitoring Platform - Everything Included

Multi Tools

Lack of centralize visualization and report

Scalability

Growing number of device, networks, increasing complexity

Re-active monitor

Know the problem after impact to the business

Skill Gap

The demand for IT team with advanced skills in areas

What's NETiDENT

NETiDENT

is a comprehensive software solution for system monitoring

NETiDENT designed to ensure continuous performance and availability of your IT infrastructure. It integrates seamlessly with Zabbix, enhancing its capabilities for real-time and near real-time monitoring, alerting, and reporting.

Why NETiDENT

Highlighted Features

1. Metric Collection

Sources include network devices, cloud services, containers, VMs, OS, logs, databases, apps, IoT sensors, and web pages. Collection methods are push/pull, agent-based, agent-less, synthetic, and custom scripts. Data formats are numeric, text, binary, JSON, XML, and CSV.

2. Problem Detection

Problem detection utilizes smart thresholds for real-time and anomaly detection, as well as trend prediction. Analysis features include root cause identification, flapping protection, and categorization by severity levels.

3. Alerting

Alerting is handled through multiple channels such as email, SMS, Slack, MS Teams, Telegram, and webhooks. Alerts can be customized with message templates, escalation scenarios, and auto-remediation actions.

4. Data Visualization

Dashboards feature custom widgets, graphs, geo-maps, infrastructure maps, and scheduled reports. Customization options include drag-and-drop functionality, public/private dashboards, and SLA information.

5. Security and Integration

Security and integration are supported by protocols like SNMP V1 V2C V3, WMI (Windows Management Instrumentation), IPMI, SSH, Telnet, HTTP, Modbus, and MQTT. Data is secured using TLS and shared key encryption. The system also supports APIs for integration with external systems and custom plugins or scripts.

6. Scalability

The software supports deployment across diverse operating systems including Linux, Solaris, AIX, macOS, BSD, and Windows. It ensures high availability with redundant reporting, flexible scheduling, and data buffering.

7. Business Monitoring

Business monitoring includes SLA tracking using service trees, business-level impact analysis, and custom SLA calculations.

8. Customization and Extensibility

Customization and extensibility are achieved through scripts and plugins, including CLI utilities, external scripts, and custom data transformation.

IT Service Management

 is certified with

ISO/IEC 20000 & ISO/IEC 27001

ensuring the highest standards in IT service management and information security.